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Using a chatbot to start a conversation with restaurant regulars

Using a chatbot to start a conversation with restaurant regulars

October 7, 2016

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You’re in business, so you’ll know this feeling: You’re out with the family on a beautiful Sunday afternoon, having lunch. Work shouldn’t be further from your mind. But you just can’t help quietly critiquing each little interaction.

Why didn’t the waiter offer a dessert — surely the boss tells them to? Was the Lacquered Walnut finish in the gents really necessary?

Or maybe that’s just me. It’s probably just me. This restaurant was great, by the way. I had very little cause to lapse into petty judgements. Well, until the bill arrived.

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