image credit: Jason Johnston / Flickr
A year ago, an outage like the one Zoom experienced Monday would have largely gone unnoticed. The now-popular video conferencing platform had yet to become a mainstay of work-from-home employees forced out of the office by the COVID-19 pandemic.
But the three-hour outage this week that took the company’s meeting and webinar services offline highlights the fact that enterprise tech outages no longer just affect white-collar workers.
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