Development teams have a challenge when they need business support for technical decisions: business people don’t really care about technology. They might care about what it can do for them, or for their customers if you can explain it succinctly, and quickly. As technology has penetrated nearly every aspect of life, at least you can rely on a basic user-level knowledge of technology, but even this can cause some discussion challenges because what users see are systems that largely work, not the underlying mess that often just barely works.
