How Will Exeter’s New Multi-Benefit System Transform Insurance?

March 13, 2025
How Will Exeter’s New Multi-Benefit System Transform Insurance?

The latest enhancements by The Exeter, a UK health and life insurer, have taken significant strides in transforming the insurance application process. The introduction of a new multi-benefit application system aims to streamline the process for advisers, making it easier to generate multiple quotes for income protection and life insurance policies instantaneously. By offering upfront visibility of critical details such as ratings, exclusions, and medical evidence requirements, The Exeter helps advisers manage client expectations more effectively, thereby improving the efficiency of the overall process for both advisers and clients.

Optimizing Adviser Efficiency

One of the key features of The Exeter’s new system is its focus on enhancing adviser efficiency. The multi-benefit platform allows advisers to carry forward client details directly to the application stage, reducing the redundancy of re-entering data. The upfront visibility of ratings and exclusions further aids advisers in providing accurate information to clients, minimizing any surprises during the underwriting process. This enhancement not only saves time but also builds trust with clients by offering a transparent view of the application outcomes.

Additionally, the newly designed system allows for the generation of multiple quotes concurrently, catering to different insurance needs from a single platform. This integrated approach eliminates the need for advisers to switch between various systems, thus streamlining their workflow and enhancing their ability to offer comprehensive insurance solutions promptly. The combination of these features ultimately boosts the effectiveness and productivity of advisers, ensuring they can meet the diverse needs of their clientele swiftly and efficiently.

Moreover, the new system’s capacity to provide instant quotations and integrate all necessary client information into one seamless application process exemplifies how technology can enhance traditional insurance practices. This progressive approach not only aligns with modern business practices but also marks a significant leap forward in the facilitation of insurance services. Advisers now have a powerful tool at their disposal, ensuring they remain competitive and responsive to the market’s dynamic demands.

Expanding Access to Life Insurance

The Exeter’s modifications to its Real Life product are a game-changer in terms of accessibility to life insurance. By making this product available on aggregator quote portals, The Exeter has broadened its reach, allowing it to be included in multi-benefit selections. Real Life is specifically designed to cater to a wide range of clients, from those in good health to individuals with complex medical conditions, offering both dual cover and joint life options. The joint life policy pays out upon the first death or terminal illness diagnosis, while dual life options enable couples to apply together but maintain separate policies—ensuring tailored coverage for each individual.

Furthermore, The Exeter has introduced a ‘joint life separation’ option that requires consent from only one policyholder, providing greater flexibility and security, particularly in cases of financial abuse. The addition of a beneficiary nomination feature allows policyholders to specify who will receive the payout without needing to complete a trust form, simplifying the process and ensuring that the payouts bypass probate and are protected from inheritance tax. These updates reinforce The Exeter’s commitment to making life insurance more inclusive and adaptable to various client circumstances, ensuring broader accessibility across diverse demographics.

Additionally, the dual life option’s introduction exemplifies The Exeter’s forward-thinking approach, allowing couples to maintain individualized policies while still applying together. This ensures each partner has the customized coverage they need, reflecting their unique health profile and insurance requirements. The inclusion of these flexible options in the Real Life product underscores The Exeter’s dedication to recognizing and addressing the diverse needs of modern families and households.

Strengthening Income Protection

The Exeter’s enhancements to its Income First product further bolster its robust income protection offerings. Notable updates include an increased fixed benefit option, allowing clients to secure a full 100% of their monthly income protection benefit (up to £7,500) within the first six months of the policy. This change provides greater certainty and financial stability at the point of a claim. Another significant improvement is the reduction in the UK residency duration requirement from three years to two years, making income protection more accessible to a broader audience.

Moreover, The Exeter has updated the indexation of policies to track the Consumer Prices Index including owner-occupier housing costs (CPIH) rather than the Retail Price Index (RPI), aligning with a more accurate reflection of inflation. These updates signify The Exeter’s commitment to providing contemporary and client-centric income protection solutions. The alignment with CPIH offers clients a more precise measure of purchasing power and living costs, ensuring their benefits keep pace with real-world economic conditions.

These enhancements to the Income First product reflect The Exeter’s proactive stance in adapting to changing economic landscapes and client needs. By reducing the residency requirement and allowing for full benefit guarantees in the first six months, The Exeter is opening doors for more individuals to access sufficient income protection. These improvements signal the company’s dedication to inclusivity, ensuring financial security is attainable for a wider range of UK residents.

Endorsement from Industry Experts

The Exeter, a prominent health and life insurer in the UK, has recently made notable enhancements aimed at revolutionizing the insurance application process. Their new multi-benefit application system is designed to simplify the procedure for advisers, enabling them to generate multiple quotes for income protection and life insurance policies almost instantly. This new system offers immediate access to critical information such as ratings, exclusions, and medical evidence requirements, which allows advisers to set more accurate client expectations from the outset. As a result, the entire application process becomes more efficient for both advisers and clients. These improvements by The Exeter are expected to have a significant impact on the ease of managing insurance applications, ultimately benefiting all parties involved by reducing complexity and improving clarity. This streamlined approach is poised to enhance the overall client experience, making The Exeter’s offering more attractive and user-friendly.

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