Website monitoring is important for business operations in providing a positive client experience. This process ensures that a company’s website works as expected and aids the firm in delivering anticipated outcomes.
User monitoring tools for eCommerce websites are vital because inferior website performance could lead to plummeting company performance. Indicators of a poor website experience are driven by glitches or bugs and downtime.
Additionally, a website is not in good shape when it delivers a negative user experience, leading to customer frustration. Customers would likely navigate away from the website and take their business elsewhere. Thus, using website performance monitoring software is crucial.
