Office 365 provides the standard Office 365 Admins Center where you can perform most tasks. But you may require something different, such as a mobile, command-line, or third-party tool. There is value in versatility.
In some cases a mobile app is better for on-the-go IT admins. At other times, you need to get into the belly of the beast and may prefer PowerShell for the task. And on occasion, the standard Microsoft tool simply doesn’t cut it.