Software-as-a-service (SaaS) has witnessed explosive growth over the past few years, as vendors, thought leaders, and CIOs have hailed the enhanced efficiency, lower costs, and reduced time to benefit the model can deliver. However, in their zeal to make good on the promise of SaaS, IT leaders often lose full visibility into the technology stack across their enterprises, leading to underutilized or even unutilized applications.
According to analyst firm Gartner, organizations will overspend $750 million dollars on unused features of IT software this year alone.
