A company in the CPQ (configure, price, quote) space last year announced an artificial intelligence feature for its solution. AI is a trend, and it’s always nice to be trendy, but as great as CPQ is, it’s still only one source of data.
Without sufficient data, AI is extremely limited. It’s like allowing your toddler to learn only about colors: The kid might be a whiz with colors, all right, but without context — in other words, more data — that information won’t make any sense.