In the digital age, contact centers face increasing challenges in maintaining payment security and protecting sensitive customer data. The rise of AI technologies has brought both innovations and new risks, making robust security measures more critical than ever. With cyber-attacks growing more
In a move set to revolutionize the telecom sector, Arrcus has unveiled the Telco Grade AI Ethernet Switch (TGAX), developed on the NVIDIA Spectrum Platform. This strategic release aims to equip global telecom service providers with an infrastructure that is AI-ready, effectively paving the way for
Salesforce and Google have joined forces to push the boundaries of AI-powered customer service solutions, offering greater flexibility for businesses to create and deploy tailored AI agents. This enhanced strategic alliance aims to address many challenges faced by contemporary customer service
Artificial intelligence (AI) and data are revolutionizing the way enterprises approach their business strategies. The integration of these technologies is not just a trend but a fundamental shift that is redefining operational efficiency, customer engagement, and competitive advantage. The
In today's fast-paced world, the demand for efficient legal assistance has never been higher. Creating a Legal AI Chatbot using open-source tools can significantly streamline legal processes, reducing workload and improving accuracy. This guide provides a step-by-step approach to developing an
In a recent and concerning development in the field of cybersecurity, the newly emerged Linkc ransomware group has set its sights on ##O.ai, a well-known company specializing in AI and machine learning. The attack involved a sophisticated method known as the double extortion model, where the
