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Are repetitive customer service tasks impeding productivity?

Are repetitive customer service tasks impeding productivity?

January 2, 2018

DynamicPoint’s 24/7 self-service portals for Dynamics 365, AX, GP & NAV allow for streamlined customer and vendor communications by allowing access to mission critical information such as: sales orders, services orders, purchase orders, invoices, inventory, contracts and more.

Not only have people come to expect immediate access to their information but a portal will contribute to bottom line savings while allowing employees to spend less time on the phone or email dealing with these typical, repetitive customer service requests.

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