Cloud platforms, managed service providers and organizations undertaking digital transformations are beginning to reap the benefits of an emerging IT trend: the use of AI-powered IT operations technology to monitor and manage the IT portfolio automatically.
This emerging practice, known as AIOps, is helping enterprises head off potential outages and performance issues before they negatively impact operations, customers, and the bottom line. But the more advanced deployments are beginning to use AI systems not just to identify issues, or to predict issues before they happen, but to react to events with intelligent, automated mitigation.
