A NUMBER OF OEMs have been caught discouraging the use of Microsoft Windows 10, and in some cases persuading customers to roll back to Windows 8.1.
Research conducted by Laptop magazine for its annual Tech Showdown found that telephone support agents for Dell and HP told customers that they don’t encourage upgrading to Windows 10.
The Dell agent told researchers that the company was getting “a ton of support calls from Windows 10 users” and recommended rolling back to 8.1, while a second agent said that there are “a lot of glitches” in the new OS.
