The flood of remote workers at the start of the global pandemic in early 2020 had companies scrambling to find new software for communicating and collaborating with remote workers. Many turned to software-as-a-service (SaaS) options.
It was an obvious choice. Under the SaaS model, applications are hosted and maintained by a third-party vendor and delivered to employees over the internet, making them easy to deploy remotely.
SaaS apps are subscription-based, typically charged monthly or annually per user or “seat,” without the large up-front investment traditional on-premises software requires. Introduced in the early 2000s, SaaS has soared in popularity over the years and is now the leading method of software delivery.
