Over the weekend, executives from Yelp and TripAdvisor tweeted that Google searches on smartphones for their businesses buried their results beneath those of Google’s own services. Google claims it’s due to a code bug, which it’s working to fix.
CEO and co-founder of Yelp, Jeremy Stoppelman, isn’t convinced by the ‘bug’ excuse. He demonstrated on Twitter how searching for “yelp Ozumo” (a Japanese restaurant in San Francisco) on a smartphone pushed Google’s OneBox results, including a map and customer reviews, to the top of the results. “Far from a glitch, this is a pattern of behavior by Google,” Stoppelman told Re/Code.
Stoppelman also showed how searches for “TripAdvisor Hilton” were also leading with Google’s results, prompting TripAdvisor CEO Stephen Kaufer to join in the conversation. “Gimme a break, @google. Search for “tripadvisor hilton” puts the tripadvisor link so far down you can’t see it,” he tweeted.