Running an online business without CRM? Perhaps you need to rethink your strategy. Gone are the days where CRM was merely a glorified rolodex to help you improve customer relationships. Today, this advanced software is being fine-tuned and tailored for online businesses.
In the digital world, your analytics are everything. You can either choose to wing it or use such information to further your successes. But how can CRM benefit your ecommerce store? We’ll break down eight ways it can help you get ahead.
