DevOps is a good thing. In today’s Application Economy, after all, it’s important to get new code into production quickly, because that new code empowers you to deliver more value to your customers than your competitors do.
But a differentiated customer experience is not just about cool app features. It’s also about great performance. That’s why companies embracing DevOps must make sure they focus on Ops as much as Dev.
Performance is central to the customer experience. The coolest app in the world won’t do you much good if it’s too slow or is even occasionally unavailable.