Ever since Facebook turned Messenger into a standalone app a few years ago, the company started piling up new feature after new feature on top of the basic tricks you’d expect from a mobile chat app. Some of those improvements are welcomed additions, including video chat support and rich emoji experiences. Others, aren’t that great, especially the ad spam that you may have noticed recently.
Facebook now thinks that Messenger is sort of broken too, and just promised it’ll fix it soon. That’s the second thing Facebook wants to fix after, well, Facebook.